Thursday, October 11, 2012

FAQ

1. Where are you based?
We are a web-based company. Our registered address is in Accra, West Africa. All correspondences should be made via email or telephone.

2. What will be the appropriate massage for me?
If this is your first massage, we recommend you check the massages page on our website which has descriptions of the massages that are available. We are dedicated to provide you with the best massage experience so therefore we recommend you communicate with BodyWorks Ghana Massage Therapists to establish what will benefit you the most. If you have further questions on treatments that are available then please feel free to contact us.

Wellness......Home Delivered

3. How much do you charge for massages?
The massages start from just 100 GH₵ depending on the duration and the type of massage. Please check our specials page on our website for offers and discount codes as we have offers on a regular basis.

4. What are your opening times?
You can contact us Monday-Sunday 08.00-22.00 All of our BodyWorks Ghana Massage Therapists  have their own time schedules and availability. The booking system will automatically update each of the therapist's availability, so we advise you to call our client services to see if they are available. If you require a massage from a specific therapist then please feel free to contact us via email or phone and we will be glad to assist you.

5. Do The BodyWorks Ghana Massage Therapists use a massage table?
Please note that Ghanaians want everything now, now, now, so in order to get to you as quickly as possible and economically, our therapists generally do not carry a massage table with them and will perform your treatment on your bed or the floor mat, whichever you prefer. they are all specially trained and highly experienced in carrying out the treatment in this manner. 

6. I can see the days the therapist work but she does not have a schedule. How can I book with her?
if you can't see her schedule for the day that it says that she works then that means she has taken the day off.  Just call us and find out the next day she is working and we will book your massage for you.

7. What should I wear during the massage?
Most of our clients have an oil based massage so we advise you to dress accordingly; some people may prefer to disrobe completely but others prefer to keep their underwear on during their massage. Please note that BodyWorks Ghana Massage Therapists  strictly provide therapeutic massages so when you are asked to turn over to your front your genital area will be covered.

8. What type of massage is right for me?
If it’s your first massage with us, we highly recommend the Swedish or the Holistic as these are massages that can relax your whole body. We are dedicated to promote healthy living and your massage therapist will work with you to help you find a massage that benefits your needs. Should you have any questions on any of our treatments please feel free to contact us where we will be able to assist you.

9. Do you need to know of any medical conditions?
It is strongly advised that you do tell your massage therapist of any medical conditions that you may have. Please inform them of any medical conditions that you may have or even directions so it's easier to find your address.

10. What if I don't want to book by phone?
It is easier to book by phone as that will guarantee that your massage therapist has been booked by you for the time you want. However if you do want to make an email booking there is no certainty that you may be able to book with The BodyWorks Ghana Massage Therapists of your choice, only because while you are on-line, someone else might book them directly by phone.  But if you wish to make an on-line booking, we will be happy to do that.

11. Is it ok to eat & drink before my massage?
It is not advisable to have a massage straight after you have eaten. We advise you to eat one hour before your massage and avoid any intoxicating drinks or medicines.

12. The pressure of the massage is too hard for me, how shall I tell my massage therapist to ease the pressure?
Your BodyWorks Ghana Massage Therapists is there to help you relax at all times during your massage. To achieve this, it is important that you communicate with them accordingly. Make sure you tell them if the pressure should be more or less. Tell them if you feel any pain during the massage. Don't be shy or feel that you might offend them.

13. I want a specific part of my body to be massaged, is that ok?
We are here to provide with the service you require. If you choose to have specific areas of your body to be massaged then please inform your massage therapist when they start your massage.This will save you from wasting your massage time. Please note that THEY WILL NOT massage any inappropriate parts of your body. They only provide therapeutic massages.

14. What payment methods do you accept?
We accept payment in cash only. The payment should be given directly to your massage therapist on arrival. Please accept our apologies in advance that we do not accept any other form of payment.

15. Can I tip The BodyWorks Ghana Massage Therapists ?
Tipping is allowed and shows your appreciation of the level of service recieved.

16. What is the quickest time my Massage therapist can get to me?
You will have to allow one hour travelling time for your massage therapist to get to you. They will be travelling in heavy traffic so please take that into consideration. Due to unforeseen travel delays we will not be able to guarantee you that they will arrive to you within the time you booked but if that is the case we will keep you updated via phone or regular text messages and inform you of their time of arrival.

17. How will I know when my massage starts and finishes?
The moment your BodyWorks Ghana Massage Therapists  hands touch your body that’s when your massage will begin. They will tell you beforehand if they will use any form of signs to indicate to you that the massage has finished just to avoid you from jerking as massages put you in a state of total relaxation.

18. When I lie on my front I drool at times, I feel embarrassed?
This is something that is quite common as massages can relax you into a state of sleep and subsequently cause you to drool. Please don’t be embarrassed as our BodyWorks Ghana Massage Therapists  are fully aware of this occurrence.

19. I want to book a massage with a therapist, but I can't seem to find their availability. What should I do?
Next to each of Our therapist we have added their working days and times. If there is a case that their availability is not on the website on a day that they usually work, it means that they have taken that day off. If you want to book them in advance without having to check their schedules then please contact us via email or phone and we will be happy to arrange your massage with them.

20. I want to book a massage with one of your massage therapist, but I can't see her schedule. What should I do?
Next to the profiles of all The massage therapists, we have put down the days and hours they work. If on one of the days you can't see the schedule for a massage therapist that means they are not working on that day. Some weeks they work extra days so you might have a chance to book them in advance.

21. I booked a massage for an hour but I want my Massage therapist to stay longer. What shall I do?
You must tell them if you want a longer session as soon as possible so they can inform the office team to update their schedule on the system. This is so that they can't be booked by someone else. Once it has been authorised by the client services team and they haven't been booked by another client straight after you, they will be able to massage you for longer.

22. I want to book a few sessions in advance with different massage therapists, What shall I do?
That is fine. If you want you can do it on-line yourself. But if you prefer to make phone bookings then please call us and we will arrange it for you and update The massage therapists schedules accordingly.

23. I booked a massage but I can't make it. What are your cancellation fees?
Please take into consideration that once you have made the booking with the chosen therapist, she will only be available for your massage and unavailable from the system for that time. Once you have confirmed your booking by submitting your request for your massage, the therapist cannot be booked by another customer during that time slot. In order to minimize our therapists losing other possible bookings, we urge you to inform us within four hours of any cancellations or amendments by telephone or email. Your massage therapist will start to travel to you an hour before your appointment and if you don't cancel before that time then we will charge you a fee of 50 GH₵ , for their time, travelling costs and loss of earnings.

24. I want a massage with a therapist but she is not working today. What shall I do?
If you would like a massage with a specific therapist then the best thing to do is to check what days she is working. All our therapists are self-employed and we do not restrict them to work. We recommend you book with them in advance as all the therapist get booked up very quickly. At BodyWorks Ghana Massage Therapists  we not only strive to help our clients get the best out of our treatments but we also work with our therapists to give them the freedom to work when they are able to.

25. Why is that the working days change for the therapists every week?
Some of our therapist working days remain the same week to week, however a couple of our therapists need to work specific days of the week according to their busy lives. That is the reason why their working days change from week to week. We can only recommend you enquire with us and book in advance if you want a massage with a specific therapist.

26. Fun and friendly therapist. What does that mean?
We make sure we work with friendly, fun-loving, excellent therapists. this is because we believe good health comes from both physical and psychological factors. our therapists will massage you to feeling better overall, through both touch and a lovely attitude. we know massage is often associated with sexual activities, so perhaps it is easy to misinterpret what we have said elsewhere to mean a more than what we have simply said. just to be clear, we only offer high quality massages aimed at protecting, maintaining and restoring your health. These treatments are performed by experienced, lovely, easy-going therapists who are great company too...nothing more than that! so please don't make us blush by expecting anything else. make your therapist your friend. it feels better.

27. What happens if i get aroused during my massage?
There is no reason to be embarrassed. it is possible that men may get an erection during a massage. Touch administered to any area of the body can activate parts of your nervous system and cause such a reaction. your therapist is professionally trained, understands this and will ignore it. Please note however, that absolutely no sexual requests will be tolerated and may be reported to the proper authorities.

28. Do you do happy endings massages?
A common question in the massage industry, so we prefer to deal with it rather than pretend it never gets asked. We believe this term originated as a not-so-subtle way to request or offer certain sexual acts performed at the end of a non-health based massage session. we are a friendly, mature minded team, who are happy to answer your questions including 'embarrassing' ones openly and with a smile. we hope it is already clear that you absolutely cannot get any sensual or sexual services through us. please respect us and don't even ask.


Le Bien-être Livré Chez Vous


Work Hours
Please contact us to arrange an appointment between 08.00 and 22.00.
Our professional therapists come to you. They offer a wide range of high-quality therapeutic massage treatments, brought directly to your home, hotel, office or event, from only 100 GHS per hour.

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